Diversity matters to us. Sustain has a working environment where we value and respect every individual's unique contribution. Diversity helps us identify where change is needed and what is required to promote equity as well as reflect the concerns of our wide alliance of members. 

A range of Sustain’s policies, including our commitment to diversity are on our website. Our approach to recruiting for diversity is described in detail below. 

Sustain is committed to equality of opportunity and welcomes applications from everyone, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, class, socio-economic background, religion and/or belief. We are happy to discuss and consider flexible working at the point of hire. 

All members of staff are expected to contribute to the mutually supportive culture of Sustain (including staff and project participants) in which equality and diversity are not just respected but promoted. 

Visit our website here for some useful advice if you are applying for a job at Sustain.

Our approach to diversity, equity and inclusion

Sustain strives to be an equal opportunities employer; an organisation that recognises our privilege and uses it to promote racial justice in the food and farming system; and not to discriminate against people on the basis of personal characteristics or background. We see diversity as a strength and something to benefit from and celebrate. We would like everyone to feel welcome, to feel confident to apply for suitable opportunities, and to find ways to participate.

We are proactively working on a range of actions to improve representation of diversity on Sustain’s team of staff and trustees, welcoming people who identify as having protected characteristics, including people from diverse ethnic backgrounds and people with other personal characteristics currently under-represented on Sustain's staff team.

Sustain reports regularly on our progress on diversity, equity, inclusion and anti-racism: publication download (May 2023)

As you are viewing this via Sustain’s Jobs page, we want you to know that we are working to improve our recruitment processes to make it possible for more people from diverse backgrounds to gain employment, positions of responsibility and other experiences at Sustain and via our networks. We are committed to taking proactive action to overcome barriers to participation. Please do apply to work with us.

Sustain participates in The RACE Report to benchmark charities in the environment sector on ethnic diversity issues in relation to staff, trustees and employment policies and practices.  

If there’s a way you think we could improve our recruitment processes and opportunities, or if you know of examples of good practice that we could learn from, please do let us know. We welcome suggestions and our staff group tasked with implementing actions to improve diversity promise to consider them and to respond constructively: send us an email.

What we do now

Disability confident and Ethnicity confident 

We particularly encourage applications from people from ethnic minority backgrounds, and people with disabilities. This is because these groups are currently underrepresented at Sustain. 

Unless there is an exceptional reason not to do so, Sustain recruits for roles as part of our Ethnicity Confident and Disability Confident schemes. This means that applicants who meet all of the essential criteria, and who let us know voluntarily that you would like to be considered in this way, will have an enhanced chance of gaining a first-stage interview. This is part of Sustain’s ‘positive action’ approach to recruitment for diversity. As part of the recruitment process, where two or more candidates are judged to be of equal merit, priority will be given to a candidate who has self-identified under the Ethnicity Confident or the Disability Confident scheme (or both). This is because people in these groups are currently underrepresented at Sustain. The opportunity to tell us you would like to be considered in this way is included in our Equal Opportunities Monitoring Form, which is part of the application process.

All candidates, whether they have made such a declaration or not, are asked if there are any reasonable adjustments that Sustain can make to enable people to feel comfortable and able to participate fully. 

Diversity on interview panels

As part of our commitment to recruitment for diversity, we aim to have ethnic diversity represented on our interview panels. Interview panels generally involve 4 or 5 people (2 or 3 for first-stage interviews; 2 or 3 for second-stage interviews), who review the applications, shortlist the candidates and undertake the interviews. We aim to involve at least one person of colour in each interview panel (more if possible).

We do quite a lot of recruitment, and need all of the interview panellists to be people directly involved in Sustain’s work, so we are aware that this can be a burden for Black people and people of colour in our staff team and Trustees group. Hence, we will always aim for ethnic diversity on our interview panels, but this isn’t always possible. We will keep on trying to broaden our pool of panellists and overcome barriers to participation.  

Helping to make everyone feel welcome

In 2024, we are also reviewing our induction, on-boarding and probation processes to help people feel welcome and settle in well.

Colleagues have established a staff of colour group, which is an optional, informal and confidential space for staff of colour to meet monthly to offer peer support; share issues; and input into organisational culture, policy and practice.

Operating a fair and transparent salary scale

Sustain operates a fixed salary scale, organised in four bands: project officer, project coordinator, senior management and chief executive. This provides a fair and transparent method of remuneration and avoids the disparities that we observe can emerge in other organisations when individuals negotiate salaries that are higher than those of peers in similar roles, whilst others may not have the confidence to negotiate. Sustain salaries incorporate a London weighting and increase with annual increments, until the top of a band has been reached. Our inflationary increase is based on RPI (not CPI), to recognise the higher cost of housing in London. The salary scale is set and overseen by Sustain’s Council of Trustees.

Sustain is a signatory to the Show the Salary charity pledge, to embed some of our current practices in policy, and to promote these to our networks.

Treating freelancers fairly

Occasionally, Sustain employs people on freelance or consultancy contracts. As a registered Living Wage Employer, we endeavour to ensure through our contracts that everyone involved in providing such services are adequately paid, certainly at no less than the Living Wage or London Living Wage. We issue clear contracts and we pay on time.

Freelance rates are offered in parity with our salary scale, including increments in parity with our salary scale for people providing freelance services over a longer period.

Sustain also employs some independent consultants, either as individuals or organisations.

Pay ratio monitoring

Sustain monitors and reports annually on our pay ratio, ensuring that the gap between the highest and lowest paid in our organisation keeps well within sensible benchmark limit set by Wagemark, which is a ratio of 8:1. Our pay ratio for staff employed directly by Sustain is 2:1, well below the third-sector average. We also benchmark this against the London Living Wage, which shows a ratio of 3:1 for services sub-contracted by our landlord such as office cleaning. Our landlord is the Ethical Property Company, which is also a registered Living Wage Employer.

Additionally, Sustain has no hidden bonuses, hidden remuneration or expense accounts that might boost incomes or financial rewards and disparities through indirect means.

Living Wage Employer

Sustain is a registered Living Wage Employer, promising to pay employees and people on paid internships at least the real Living Wage or the real London Living Wage, as calculated by the Living Wage Foundation. Our landlord is the Ethical Property Company, so cleaning, office building management and ancillary staff are also included. Our pay ratio is calculated in relation both to the ratio between the highest and lowest paid colleagues on Sustain’s payroll, and between the highest paid colleagues and the London Living Wage.

Sustain sometimes employs younger adults, or offers opportunities such as paid internships to younger adults. We note with concern that the government’s mandatory national minimum wage* (the minimum hourly rate required to be paid by all employers), is not only inadequate to cover the cost of living, but also set at a much lower rate for young people aged 18 to 21, and for apprentices. Sustain commits to treating younger adults, paid interns and apprentices equitably, and we commit to paying at least the real Living Wage or real London Living Wage, regardless of age.

*The government's national minimum wage is confusingly called the “living wage”, but is not calculated in relation to the actual cost of living. This differs from the REAL Living Wage calculated by the Living Wage Foundation, which is higher, and to which Sustain is a signatory.

Paid internships

Sustain occasionally offers paid internship opportunities via schemes run by other organisations and by higher education institutions. We are looking into whether we can secure funding, partnerships and capacity to enable more of such opportunities in future.

Promoting wider job opportunities

Sustain runs the Roots to Work service, promoting a wide range of jobs and other opportunities in the food, farming and environmental movement. We hope this service will help more people find their place in the field of good food. Please do promote your jobs here, search for opportunities and sign up to the Roots to Work mailing for updates.

Publishing advice

When we identify barriers to participation, we publish advice to help people overcome them. Here is our advice on applying for a job at Sustain or elsewhere, addressing common reasons why applicants for jobs at Sustain do not get shortlisted. We hope to share insights into how charities and third-sector organisations shortlist applications, to help people who may not be familiar with how this is done, to improve people's chances of success. 

Culture of respect for diversity

To support equal opportunities and diversity during the recruitment process, we:

  • Treat everyone as equals, with courtesy and respect.
  • Do not require degree-level qualifications unless the role makes this essential (which in practice is only very rarely).
  • Recognise and value the work experience and life experience of candidates.
  • Run interviews in a way designed to get the best out of people, not to trip them up.
  • Run two-stage interviews to enable more people to get a chance to meet Sustain staff in person.
  • Usually run interviews that involve a prepared task to allow people to shine in a range of ways.
  • Show the salary clearly in the job advertisement, plus other employment benefits.
  • Do not ask interview candidates what their current salary is.
  • Offer supportive induction and flexible working arrangements.
  • As part of our annual leave arrangements, offer flexibility, including flexibility in taking public holidays on alternative days to celebrate religious or cultural festivals that are not part of the nationally determined public holiday allowance.
  • Provide a programme of staff training, skills-shares, peer groups and other support and learning opportunities on a range of issues and skills identified by the staff team as useful for personal, project and professional development.
  • When writing or speaking about, portraying or providing a platform for diversity, we follow Sustain's Diversity Style Guide to ensure consistency of approach, and due regard for the language and imagery that will demonstrate that diversity is respected and welcome.

We also committed to support and training for the staff team to enable all Sustain projects and campaigns to identify priorities for action to involve people from diverse backgrounds.


We allocate budget and staff time to enable the changes outlined above. We commit to continuous improvement, remaining open to change, and open to ideas, challenges and constructive criticism. We monitor and report on our progress; learn by doing; are not be afraid to try things out or get things wrong; and we aim to learn from our mistakes.


Sustain
The Green House
244-254 Cambridge Heath Road
London E2 9DA

020 3559 6777
sustain@sustainweb.org

Sustain advocates food and agriculture policies and practices that enhance the health and welfare of people and animals, improve the working and living environment, promote equity and enrich society and culture.

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