If you are dealing with issues such as food safety or manual handling, it is important to ensure that your training is in line with recognised good practice. For example, you can:
It is also important to consider consulting your staff and volunteers about their existing knowledge, experience and needs. Training should be designed with clear aims, and with agreement on what themes you and your colleagues wish to cover. You might do this informally in discussions, or via a training application form.
Training sessions are more likely to be popular and effective if they are interactive and fun – including games, discussions and demonstrations as well as more formal presentations.